Last Updated: March 1, 2026
Moen Incorporated ("Moen," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products. Please read it carefully.
We collect information you provide directly, including name, business email, phone number, company name, job title, and project details when you submit inquiry forms or purchase products. We also collect usage data automatically — such as IP address, browser type, pages visited, and referring URLs — through cookies and similar technologies.
We use collected information to: process and fulfill product orders; respond to specification and pricing inquiries; provide technical support and warranty services; send product updates, technical bulletins, and promotional communications (with your consent); analyze site usage to improve our digital experience; and comply with legal obligations.
We do not sell your personal data to third parties. We may share information with trusted service providers who assist in operating our Site and fulfilling orders, subject to confidentiality agreements. We may disclose information when required by law or to protect Moen's legal rights. In the event of a business acquisition, your data may be transferred as part of the transaction.
We use cookies, web beacons, and similar technologies to enhance your experience, remember preferences, and analyze traffic. You can control cookie settings through your browser settings. Disabling certain cookies may affect Site functionality. We do not respond to browser "Do Not Track" signals at this time.
We retain personal data for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Commercial customer data is typically retained for seven years to comply with tax and accounting requirements. You may request deletion of your data subject to legal retention obligations.
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal data. California residents may have additional rights under the CCPA. To exercise these rights, contact us at the address below. We will respond within 30 days.
We implement administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, or disclosure. However, no internet transmission is completely secure. We cannot guarantee the absolute security of data transmitted to our Site.
Our Site is not directed to children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
For privacy-related questions or to exercise your data rights, please contact our Privacy Team at our Contact page or write to: Privacy Officer, Moen Incorporated, 25300 Al Moen Drive, North Olmsted, Ohio 44070.